Privacy Policy

Effective Date: June 2026

Kwetha Operations respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, make a booking, purchase products, or engage with our services.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information including:

Full name
Email address
Telephone number
Company or organization name
Event details and booking information
Messages submitted through contact forms
Billing and payment information
Shipping information for products
Website usage information and analytics data

2. How We Collect Information

Information may be collected when you:

Complete a contact form
Submit a booking enquiry
Purchase products or services
Subscribe to updates or newsletters
Contact us by email or telephone
Interact with our website

Certain technical information may also be collected automatically through cookies and website analytics tools.

3. How We Use Your Information

Your information may be used to:

Respond to enquiries
Provide quotations and booking information
Deliver services and products
Process payments
Arrange events and engagements
Communicate important updates
Improve our website and services
Meet legal and regulatory obligations

We will only use your information for lawful and legitimate business purposes.

4. Protection of Personal Information

Kwetha Operations takes reasonable measures to protect your personal information from:

Unauthorized access
Loss or theft
Misuse
Disclosure
Alteration or destruction

Although we implement appropriate security measures, no electronic system can guarantee complete security.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared when necessary with:

Payment service providers
Event partners or suppliers
Delivery or courier services
Professional advisors
Government or regulatory authorities when required by law

Any third parties receiving information are expected to protect your personal information.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website performance
Understand visitor behavior
Remember user preferences
Measure website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

7. Retention of Information

Personal information will only be retained for as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations
Resolve disputes

When information is no longer required, it will be securely deleted or destroyed.

8. Your Rights

Subject to applicable South African law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where appropriate
Object to certain processing activities
Withdraw consent where consent applies

Requests may be submitted using the contact details below.

9. POPIA Compliance

Kwetha Operations processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

We are committed to ensuring that your personal information is collected and processed lawfully, fairly, and transparently.

10. Third-Party Websites

Our website may contain links to external websites.

Kwetha Operations is not responsible for the privacy practices or content of third-party websites. Users access such websites at their own risk.

11. Children’s Privacy

Our website and services are not specifically directed toward children under the age of 18.

We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

Kwetha Operations reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page with an updated effective date.

13. Contact Information

Kwetha Operations

Email: bookings@kwethaoperations.com

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the details above.

By using this website, you acknowledge that you have read and understood this Privacy Policy.